Terms and Conditions

Welcome to TimeForGreek! By using our services, you agree to the following terms and conditions. These terms are designed to ensure a smooth and professional experience for all our students and tutors.

  1. General Overview:

TimeForGreek offers online Greek language lessons tailored for foreign learners. Our platform connects students with experienced tutors in a user-friendly and adaptable online environment. All bookings and payments are managed through our website.

  1. Booking and Scheduling:
  • Lessons must be booked in advance based on the availability of both the tutor and the student.
  • Confirmation of a booking requires successful payment of the agreed package in advance.
  1. Cancellation Policy (Private classes):
  • Cancellations by the Student:
    • Cancellations made at least 4 hours before the scheduled lesson are free of charge.
    • Cancellations made within 4 hours of the scheduled lesson are non-refundable and cannot be rescheduled, unless a health issue or urgent matter is communicated in advance. In such cases, a makeup lesson will be arranged.
  • Cancellations by the Tutor:
    • If a tutor cancels a lesson less than 4 hours before the scheduled time, the student will receive a makeup lesson along with an additional free lesson credited to their account.
  1. Refund Policy:
  • Refund requests are accepted within 30 days of the payment date. A processing fee, as determined by the bank, will be deducted from the refunded amount to cover bank charges.
  • Refunds are not available for lessons that have already been completed.
  • If a student discontinues lessons more than 30 days after the payment date, no refunds will be issued for any remaining lessons.
  1. Lesson Duration:

Each lesson is 55 minutes long to ensure focused and effective learning sessions.

*Children’s Lessons:

  • A1 to B2 Levels: Each session lasts 50 minutes.
  • C1 to C2 Levels: Each session lasts 55 minutes.

 

  1. Retaining Unused Lessons:
  • If a student pauses their lessons with unused hours, they may retain those hours for up to 8 months from the date of purchasing the package.
  • Students can resume their lessons at any time within this 8-month period without losing the remaining hours. If their original tutor is unavailable, TimeForGreek will assist in finding an alternative tutor to complete the remaining lessons.
  • Transferred Lessons: If a student is unable to continue, they may transfer their unused hours to another individual, subject to prior approval from TimeForGreek.

 

  1. Semi-private / Group classes:
  • Regular Schedule

Once we’ve arranged a regular day and time for lessons, we’ll aim to stick to that schedule each week. We understand that life can be unpredictable, so if something unexpected arises, don’t worry—just let us know as soon as possible!

Cancellations and Rescheduling

Advance Notice:
If you can’t attend a class, please inform us at least 12 hours in advance. This helps us make adjustments and plan accordingly.

Short-Notice Cancellations:
If you cancel within 12 hours of the scheduled class, the session will still be charged, as rescheduling on such short notice is typically not possible.

If One Student Cancels Late but the Other Wants to Proceed:
If one student in a semi-private lesson cancels with less than 12 hours’ notice but the other student wishes to continue, the session will be held as a private lesson and charged at the regular per-person rate.

If Both Students Cancel:
If neither student can attend, we’ll do our best to reschedule the session, depending on availability.

If One Student Stops Attending Permanently

If one student in a semi-private lesson decides to stop attending:

  1. Private Sessions: The remaining student may continue lessons as private sessions at the standard private lesson rate.
  2. Replacement Student: The remaining student can invite someone else to join the lessons. If a new person joins, the group rate will continue to apply.

 

 

By proceeding with our services, you acknowledge that you have read and agreed to these terms and conditions. In case you have any questions or require clarification, please contact us at info@timeforgreek.com.